Moving Help Reviews

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The mover for order summary DFC82559 came at 2pm on Friday July 31 and left at 2:46pm only staying 46 minutes and did not complete the job. I had to find and pay my neighbors to help us load the truck. I was charged 191.95 for 2 guys for 3 hours and those services were not rendered. I have text messages, phone calls &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; witness willing to attest to the unprofessionalism and job abandonment that took place. I would like a full refund in the above amount placed back on my card ending in 2399 please. I immediately called uhaul as soon as the owner decided to leave to complain and request a refund. I placed multiple calls to uhaul attempting to correct the issue.
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ID
#2092363 Review #2092363 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Moving Help Moving Service

Checking on refund for cancelled move

Movers never showed up, wanted to make sure the refund I saw on my statement was correct, agent confirmed it was.

User's recommendation: Be careful what movers you get, they may have the most reviews and 5 stars but still turn out bad.

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ID
#2724572 Review #2724572 is a subjective opinion of poster.
Location
Orlando, Florida

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Verified Reviewer
New Reviewer

Customer service is terrible

I wanted to reschedule because my moving container was delayed. When I logged into my account to make those changes, I found no order was listed (despite being charged). The chat was busted, so I had to call and the associate had to *add* an order in order to cancel it and refund me. I was told if I didn't receive my refund, then I would have to deal with my bank directly. All of this after spending hours trying to navigate their screwy website and support chat (which times out and then doesn't let you start a new chat). a neD chat).

User's recommendation: Don't bother with this company. You're better off hiring a couple people off the street.

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ID
#2701074 Review #2701074 is a subjective opinion of poster.
Pros
  • Low price
  • Easy initial ordering
Cons
  • No customer service
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Need help unloading

My movers thru Christ movers got hurt I need to cancell them and reschedule more help thank you asap moving to dallasv
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ID
#2698078 Review #2698078 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

About the status of my company position

Company is no on the market place they asked me to come up with a solution for the companies situation I did and tryed to discuss it with them . They did not answer the phone or email me back. I jus want to know the status of my company . Is it viable on market place ago for people to see
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ID
#2666267 Review #2666267 is a subjective opinion of poster.
Location
Antioch, Tennessee
New Reviewer

I haven't been paid for my job

I Am a moving helper and havent been paid for a job I did 7 days ago. They have given me every excuse and now arent responding anymore. I called this number and they said Im sorry I have to disconnect the call once I said why I was calling.

User's recommendation: Zero.

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ID
#2603189 Review #2603189 is a subjective opinion of poster.
New Reviewer

Want my money back

Very uncooperative every time I call regarding helping me with my move. I want my money back so I can get someone else to help me load the cargo van
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ID
#2595117 Review #2595117 is a subjective opinion of poster.
Cons
  • Uncooperative
  • Inability to contact moving helpcom
Preferred solution
Full refund

Moving company did not show up Jtown moving

DO not use j town moving. They did not show up for my move schedule on a Saturday evening 5-29. This was an inconvenience and should be removed from moving help.

User's recommendation: Do not use jtown moving company.

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ID
#2580118 Review #2580118 is a subjective opinion of poster.
Service
Moving Help Moving Service
Cons
  • Company did not show up

Movers never showed up.

J town moving should be removed from moving help. If companies do not show up for their move and leave customers hanging, they should be removed. This was very inconvenient for me and stressful that day because it was the only day for me to move and having to scramble to find help at 5pm on a Saturday evening. This is bad business and this company should be removed

User's recommendation: Do not use jtown moving they did no call no show and left me hanging on a Saturday evening.

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ID
#2580107 Review #2580107 is a subjective opinion of poster.
New Reviewer

Unable to contact veriy movers are coming

Paid online. Unable to verify contact number. Please call to confirm . Requesting refund or worker update

User's recommendation: No unable to talk with anyone. Called number listed by uhaul. Guy said wrong number.

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ID
#2579906 Review #2579906 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Cannot contact this company by phone at all
Loss
$77
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

NO SHOW

scheduled a move 05/22, no show, wont answer the calls had to pay 1135 for same day moved from another service

User's recommendation: NOOOOOOOOOOOOOOOOOO.

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ID
#2570182 Review #2570182 is a subjective opinion of poster.
Service
Moving Help Local Moving Service
Cons
  • Inability to contact moving helpcom
  • Did not communicate
Loss
$1300
Preferred solution
pay for high priced move for not showing up and making me get same day service from another company

Unprofessional and false advertising

This company takes your money then provides you fake companies that do not answer the phone , will not return your call , or tells u they are no longer in business

User's recommendation: Do not go through this app.

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ID
#2564727 Review #2564727 is a subjective opinion of poster.
Service
Moving Help Moving Service
Cons
  • Movers do not respond
Preferred solution
Full refund
New Reviewer

Pricing for packing and moving

Trying to get pricing for a speedy move in Dayton Ohio from 1 home and into another home fifteen minutes away

User's recommendation: Shorten hold time on telephones.

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ID
#2556219 Review #2556219 is a subjective opinion of poster.
New Reviewer

Movers cancelled

Guys showed up late reeking of Marijuana. Some were minors and they complained constantly ("this is *** Ultimately they left me hanging with a rented truck and my stuff not loaded. BEWAREb

User's recommendation: Beware!

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ID
#2548239 Review #2548239 is a subjective opinion of poster.
Location
Germantown, Maryland
Preferred solution
Apology

Mover informed me late only after I called him that he could not do my move

I booked order #OR-3f42b70f with Brian Moving Service. He never called me to confirm. After 4 hours of no contact, I called him. Then he said he would call me back in 15 minutes. When he did call me back it was to inform me that he could not do my job. Leaving me high and dry the day before my move. There needs to be better communication between Moving Help and the Service providers so that this kind of thing happens and the consumer is adversely affected.

User's recommendation: Nothing I did everything I was supposed to but Moving Help and Brian Moving Service did not communicate effectively with each other causing this issue.

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ID
#2485314 Review #2485314 is a subjective opinion of poster.
Location
Powder Springs, Georgia

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

False advertisement

I was told I would be charged 39 dollars deposit... they are holding full amount without my knowledge... went elsewhere

User's recommendation: I do not!

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ID
#2483030 Review #2483030 is a subjective opinion of poster.
Location
Richardson, Texas
Preferred solution
Full refund

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