Most helpful review

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Junior Reviewer

WARNING FOR OTHER CUSTOMERS...

Moving Help - WARNING FOR OTHER CUSTOMERS...
Moving Help - WARNING FOR OTHER CUSTOMERS...
Moving Help - WARNING FOR OTHER CUSTOMERS...
Original review updated by user Jun 04, 2022
CLUTTER here we go again with the RIDICULOUS BILLING CHARGES. I DON'T OWE YOU A DIME AND YOU ALL KNOW IT. I ALREADY PAID YOU LAST WEEK AND RECEIVED EMAIL CONFIRMING THIS FACT FROM TIFFANY AND MEGAN WHO DIVIDED MY FULL PAYMENT...EVEN FOR JANUARY 2022 WHICH I ALREADY...
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ID
#3541554 Review #3541554 is a subjective opinion of poster.
Location
Chicago, Illinois

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Verified Reviewer
New Reviewer

Ordered movers online a couple days ago,

I have not heard anything from movers or received an order number or pay code and getting in touch with you people has been a NIGHTMARE. I NEED THIS taken care of ASAP. 316 680 ****

User's recommendation: dont use them.

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ID
#3802848 Review #3802848 is a subjective opinion of poster.
Location
Wichita, Kansas
New Reviewer

Movers didn’t show up and verification code didn’t come

This is the worse experience I've ever had!!! *** poor service from start to finish and still no movers after waiting for 4 hours!!! And they were already paid!!!

User's recommendation: Don’t use them!!!!!!!

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ID
#3713251 Review #3713251 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Cons
  • No customer service
  • Never got through
  • Bad business
Loss
$450
Preferred solution
Full refund
New Reviewer

Need refund

by T town moving was over booked they was not available until 6pm and we got the truck at three we ask if they can come at 4:30 they had a job for 2pm to 6pm we are going to be done by 6pm. So we would like a refund please
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ID
#3681517 Review #3681517 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$166
Preferred solution
Full refund

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Verified Reviewer
New Reviewer

Hands Down the WORST Experience and Terrible Customer Service

Ill just bullet point: - No point of contact if there are any issues. - The company hired never called or communicated. I called several times during the week to confirm delivery information but no response.. the phone was going directly to voicemail. - day of Delivery...
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ID
#3660337 Review #3660337 is a subjective opinion of poster.
Cons
  • Long wait times
  • Poor customer service
  • Inconvenient
Loss
$2200
Preferred solution
Deliver product or service ordered
New Reviewer

Issue refund

Moving Help - Issue refund
Moving crew never showed up want full refund of $325.95 and apology. I made several attempts to contact by phone, email and text
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ID
#3597172 Review #3597172 is a subjective opinion of poster.
Location
Palm Bay, Florida
Loss
$600
Preferred solution
Full refund
New Reviewer

Customer Issue

As a provider for this company, I had a customer make a mistake and I tried to call the company... They want to charge me $30 just to get a hold of a customer service agent for "any reason!". I've never been so appalled in my life by a company!
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ID
#3544924 Review #3544924 is a subjective opinion of poster.
Preferred solution
A solution to my super simple issue
New Reviewer

Cancel my movers for 4-15-2022

Canceling my movers for 4-15-2022 I already called 10 times,trying to do this in a professional manner.
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ID
#3482887 Review #3482887 is a subjective opinion of poster.
Location
Wilson, North Carolina
Cons
  • No contact
Preferred solution
Full refund

They won't give me my money back

I retained a moving company easy lift they called and said they could not do job to call to get refund but there websight is bogas.do not used not use

User's recommendation: Do not use.

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ID
#3480245 Review #3480245 is a subjective opinion of poster.
Location
Richmond, Virginia
New Reviewer

My money back

The absolute worst. Never answers phone! Took my payment, didnt show up for move, never answered phone or texted back. Run fast and far from these rip-off artists! Also website will not allow you to add pics as requested. Low rent and rinky ***
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ID
#3447576 Review #3447576 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

Need the help today paid for the service

We paid for 2 hour service with honest services movers yesterday on line, was suppose to come out this morning. No one has showed up or sent us the code to release the funds when done. And the service rep told us there is no rec ord of our transaction, we need the code.
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ID
#3381825 Review #3381825 is a subjective opinion of poster.
Loss
$302
Preferred solution
Deliver product or service ordered

Complain about service from Save the Day company.

I am reporting a bad experience that I had today with one of your helpers company SAVE THE DAY MOVING COMPANY, I selected this company from your list because I need load my truck on March 5th, I got the confirmation email for that day but someone from that company told...
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ID
#3351562 Review #3351562 is a subjective opinion of poster.
Location
Rogers, Arkansas
New Reviewer

They did not show up

Scheduled to be here at 11 and didn't show up! Called and texted, no response! Have the truck here and cleaner on the way and no help! Its going to cost me to have to pay rent where Im moving out of for another month!

User's recommendation: DO NOT USE THEM!!!

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ID
#3307243 Review #3307243 is a subjective opinion of poster.
Cons
  • Terrible customer servise
Loss
$1310
Preferred solution
Full refund

Charged without showing up

Charged my card for the service while texting me last minute that they can't meet the availability and can't do it that day. Had to reach out to a different company. Gave me the runaround, calling 4 different people before someone said oh its still scheduled even though it's been days and then stating I'd get my refund in 7BD.
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ID
#3258493 Review #3258493 is a subjective opinion of poster.
Location
Princeton, Texas

Confirmation

I ordered two guys for 170.00 for two hours with uhaul. They gave me the phone number if they didnt show up. Well heres miving day and no one called or came, so i called and the custmer service rep was very rude and impatient! She told me i had to go on the wdbsite and orde them because she didnt show any order. Well my computer was packed. So i could not do it and she didnt help me in a time of need a d desperation. Bad for business.
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ID
#3239077 Review #3239077 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Charged twice for service In La Crosse wi

We were happy with our labor, but my card was charged twice.They arrived on time and finished an hour early. My card was charged twice $575 and $565.
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ID
#3168922 Review #3168922 is a subjective opinion of poster.
Pros
  • Easy to book online
  • Convenient booking via website
Cons
  • Charged twice
Loss
$565
Preferred solution
Full refund

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