Moving Help
Reviews and Complaints
Cancelled order but was charged
we paid for moving help to move us on 5/3/16. the company called 15 minutes before the scheduled start time for them to be at our house.
They said they would be there in 2-3 hours. When they got there, 2 hours later, we had already packed up. I told them we were cancelling the order because we had done the work and didn't need them. I went into my customer account and cancelled the order.
In my customer account, it shows order cancelled, however we were still charged $250.95, and was not re-imbursed back that charge. There is no telephone number on the website to talk to a live person to dispute our claim for refund.
Preferred solution: Full refund
Moving King Customer Care Review from Lawrenceville, Georgia
The disappearing act
- Movers failed to show
Citihaulers Loading Service Review from Tulsa, Oklahoma
Short Review on June&nbs-04:00;16,&nbs-04:00;2016
Moving Help Local Moving Services Review from Broken Arrow, Oklahoma
Very unacceptable service = NO SERVICE
- Never showed up
- Any part
- Did not cancel as requested
Preferred solution: Full refund
Avoid Right Way Moving Troy, Michigan via Moving Help
Not all Movinghelp.com companys are bad
Should have evaluated their reviews before choosing the company. I don't think it's right that you stated moving help,loading help,damaged everything when in fact it was only the one out of many companies (that you chose) who damage your belongings.
I have also use the service moving help.com through u-haul and there reviews were spot on, the company I went with was a little more expensive but had the best reviews and they did a fantastic job. Nothing was damaged and the guys work their butts off in the the middle of July in the blazing heat.
So if you ever have to move again I would highly recommend J&J relocation for your next move. Thank you james,jason and justin of J&J relocation for your hard work.
- Movers
- Convenient booking via website
- Call drop
- Cust sup 866-748-4110
Do not expect to be treated with any type of courtesy
Moving Help Moving Service Review
Did not show up
- Movers failed to show
Moving Help - Moving Service Review from Hockessin, Delaware
Moving Help - Moving Service Review from Myrtle Beach, South Carolina
- Two of the dealers
Preferred solution: Full refund
Moving Help - Moving Service Review from Columbus, Ohio
- Service and hidden fees
- Poor customer service
Preferred solution: Full refund
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