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1.8 Based on 47 reviews
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  • Customers like
    • Convenient booking via website 4
    • Convenience 2
    • Two of the dealers 1
  • Customers don't like
    • Poor customer service 6
    • Unaccountable 5
    • No management 3
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I used Kayla's Moving & Hauling from Movinghelp.com site. Kayla's damaged my furniture, Movinghelp.com open an issue claim, but after 3 conversations they closed the claim, once they did that Kayla's stopped taking my calls because they knew that Movinghelp.com would not get involved anymore. They have these companies listed on their site but do not care what type of service they give. First Michelle from Kayla's asked for photo's, then... Read more

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This is a review regarding my recent booking with Movinghelpers. My movers did not show up resulting in a complete mess of my move. I waited all day as they put me off saying their job was lasting longer than expected (we originally booked 1pm and they said it was running behind and would last more to like 3pm). At the end of the day (3-4pm) they just stopped response and I did not hear from them. Then it was when I tried to contact... Read more

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Ordered packing and loading assistance through U-Haul website when reserving a moving truck. Moving Help lost my order for packing and loading assistance so no one was ever scheduled to come help pack and load. A week before the move I called to check my order, but Moving Help had nothing on file. When I called customer service they had a I don't care attitude and all they could say is "there's nothing we can do about it". When asking to... Read more

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Ordered movers from. Movinghelp.com for today. Nobody showed. Now it is costing 3x as much for last minute

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I’m not sure what's changed with this company recently, but I've used them several times before with no issues. However, in the last week, I've had THREE cancellations, due to the movers not showing up! WHO DOES THAT! Movers won't confirm appointments or return calls and text. THEN, Moving Help does NOT have a contact number for you to call and resolve issues! No support from Moving Help or h-Haul. I've had to cancel TWO appointments and I'm... Read more

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Ordered moving help in September. Moving Help sent "Larry" from Rochester Hills, MI. He was told that we had a "studio apartment" when we live in an 8 room house. He came to house, 32669 Winona, Westland, MI 48185. This morning--4 days before move--he called to cancel because his partner has broken his ankle yesterday. I am now on phone to call Moving Help to set up help. I have been on hold now for over 15 minutes. Word, word word word word... Read more

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I booked help for my move on the U-Haul Canada web page at the same time I booked the truck. I noticed on my Credit Card statement that was charged instantly, that the Movinghelp.com charged me in US founds!!!!! The rate for the movers jumped to 100CAD per Hour when I could book locally for 60CAD/h. I called the Customer support for U-Haul and I was told to contact Movershelp.com directly.... After all most 1h, the Customers support... Read more

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The only time you will hear from this company is when you sign up because they will gladly take your money and again when they say they won't be showing up to perform the work agreed upon. It's impossible to speak to anyone on the phone from movinghelp.com and they do not respond to emails. This ccompany is a ccomplete scam and should be avoided. You will not only have to do a charge back on your card for mmovinghelp.com, but you will also be... Read more

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Please credit my account Order #B72AB64, Three Rivers Property Management never contacted me after 3 phone messages and did not show up at the designated address or time that I stated on their voice message system. I contacted your customer service on Thursday evening and she tried to contact them and gave me another phone number to call them. I did call 412-901-0984 - Ed and he never replied. Please contact me at 412-704-7877 and credit my... Read more

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Since 9/10 they have been playing default email response games with me. I submitted 4 inquiries now with 3 of the same responses verbatum.

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